Customer service - Groupe Sterenn

Customer service jobs

Each subsidiary provides the best service to our customers, beginning with the reception. The Customer Service department includes sales assistants and sales managers to welcome and inform customers about prices, availability and delivery times.
It connects the customer to many departments, such as the commercial platform, logistic, invoicing or the quality/after-sales service.

Customer Service Manager

Camille DAVID

I was hired in 2019 as a sales assistant and I moved to Customer Service Manager the next year.

I lead the customer service and team coordination to provide the good flow. I also manage the physical and telephone reception and the entry of orders. In addition, I edit the indicators for compliance with the company’s Charter of Commitments and I also participate in supporting the teams on the use of ERP.

What I like the most in my position is the diversity of my tasks and the customer relationship. I appreciate the closeness with all the teams as well as with my manager.